Explanation of the records in the CSV file
Type | Explanation | Information |
---|
created_visit
New created visitor
name
email
telephone
language
company
start date
start time
requested_visitor
A returning visitor. The system knows already his or her data.
name
email
telephone
language
company
start date
start time
Screensaver_session_start | When the screensaver of the application appears |
|
screensaver_language_selected | The selected language, according to the active languages in the scenario |
|
user_idle_timeout_session_end | When screensaver is triggered by inactivity of the user |
|
nav_item_selected | The selected item in a menu or submenu |
|
im_start | Start an interactive map module |
|
im_map_selected | When there are multiple maps in an interactive map module, you need to select a map |
|
im_closed_intro | When an interactive map has an introduction, the moment when you close that introduction |
|
im_cat_selected | When the touchpoints in your interactive module are divided in different categories. The moment you click on a category |
|
im_map_info | On open info of the active map |
|
im_poi_selected | When you select a touchpoint on your interactive map |
|
im3d_cat_selected | on select/change map category |
|
im3d_closed_intro | On close intro popup |
|
im3d_map_info | on open info of the active model |
|
im3d_map_selected | on select/change the active model |
|
im3d_start | on initialize component |
|
fc_fullscreen | When you open an asset in your file card full screen |
|
fc_tab_selected | When a file card exist of 2 tabs, the moment you select one of the tabs |
|
fc_user_feedback | When you answer the question of the survey in a file card |
|
dl_start | Start a digital label module |
|
dl_closed_intro | When a digital label has an introduction, the moment when you close that introduction |
|
dl_item_selected | When you open a file card in your digital label |
|
dl_item_closed | When you close a file card in your digital label |
|
mb_start | Start a media browser module |
|
mb_closed_intro | On close intro popup |
|
mb_item_selected | When you open an asset in your media browser module |
|
mb_end | When you close the selected asset in your media browser module |
|
pdf_download | On click download button |
|
general_session_start
On login/register action or just the new load of the page
date
user_email
user_name
general_session_end
When screensaver of the application appears
On logout action or when the user is idle for a certain timeout
user_email
user_name
start time
general_btn_back | When you click on the back button in an application |
|
general_btn_home | When you click on the home button in an application |
|
general_language_selected | On change language in Xperify dropdown or on click language list in kiosk application |
|
general_user_feedback | on click survey answer |
|
call_scenario_end
When the video-call is completely ended
date
advisor_mail
call_session_start
When at least 2 participants were connected to a video call
date
advisor_mail
call_visitor_emails
On the video-call establisment and every time when somebody joins/lefts the call won’t send on call_session_end
date
advisor_email
|
Tips & tricks
Decide which type you want to know more
Filter on this type
Your information will be reduced
Filter again on this information
The filtering should ensure that you end up with 2 columns to easily build a graph