Skip to end of metadata
Go to start of metadata

You are viewing an old version of this content. View the current version.

Compare with Current View Version History

« Previous Version 15 Next »

  1. Xperify2
    1. Let's get started!2
      1. Registration2
      2. Lobby2
    2. Functionalities5

Xperify
Other:
I am an Xperify sales representative. I am an Xperify Content Creator.

Let's get started!

Welcome to the virtual lobby! You will find all the information about the possibilities on the Xperify platform in this manual. Have you ended up on the wrong page?
I am an Xperify sales representative. I am an Xperify Content Creator.
Can't you find the answer to your question? Please contact our support services via support@ocular.be or via number 051 58 84 44.

Registration


  1. Click on the xperify link (ex. xperify.app/xperify)
  2. Fill in the registration information and click on 'Enter the showroom'
  3. You are now in the public lobby


Extra:


Click on 'Terms and Conditions' and 'Privacy Policy' to open the relevant documents. Click on 'Learn more'; you will be redirected to the website of the company or organization.
Click on 'Contact'; you will be redirected to the contact page of the company or organization. Click on 'Xperify' at the bottom left; you will be redirected to www.xperify.me

























Lobby

Navigation Menu
Virtual hosts
Notifications
Account
Navigation
The lobby is a public virtual space in which you can navigate freely. Possible actions:

  1. Click and move your cursor to rotate the lobby
  2. Click directly on a specific wall
  3. Click the zoom in and out button to zoom in or out on a wall
  4. Click on the clickable zones on the wall itself, depending on which application has been made available to you


Menu


Virtual hosts
You will find the sales representatives who are present under this menu. For more information about these functionalities, click here.

Notifications
You can receive notifications when a sales representative has tried to call you.

Account

Account settings


  1. Open the menu below your account
  2. Click on account settings
  3. A pop-up will appear
  4. You can amend or supplement your information
  5. Click on save to save your changes
  6. Click cancel to return without any changes


Need help?


  1. Open the menu below your account
  2. Click on 'need help?'
  3. You will be taken directly to the online manual

Log out


  1. Open the menu below your account
  2. Click on 'log out'
  3. Confirm your choice
  4. You will return to the registration page

Functionalities



Get in touch with a sales representative


Xperify offers you the opportunity to start a conversation between you, as a visitor, and an attending sales representative.

Call a sales representative yourself


  1. Log in as a visitor on Xperify
  2. Click at the top right on the menu icon 'Virtual hosts'
  3. If a sales representative is present in the lobby, you can click on this person
  4. Click the blue button 'Start video call'
  5. You will see a pop-up, confirming your call
  6. Click on cancel if you would like to end the call, or if you do not get a response


Getting called by a Sales Representative


Instead of calling a sales representative yourself, you can also be called when you are present in the lobby.

  1. Log in as a visitor on Xperify
  2. You will see a pop-up window when you receive a call
  3. Accept the video call


First time
If it is the first time that you use the video call functionality of Xperify on your browser, your browser will ask for permission to use your camera and microphone. Allow both to start the call successfully.

Showroom visit


After a call has been successfully initiated, you will still be in the lobby. The sales representative can now decide to take you to the showroom where you no longer have control over the navigation. You are now in a private environment.

End showroom visit


Only the sales representative can end the showroom visit and take you back to the lobby.

End call


You can decide to end the call at any time via the 'leave call' button. After confirming the pop-up, you will go back to the lobby, or stay in the lobby without talking to a sales representative.

  • No labels